Frequently Asked Questions

Everything you need to know about shopping with Beattys

What shipping methods do you offer and how long does delivery take?

We offer standard and express shipping options. Standard delivery typically takes 3-5 business days, while express delivery arrives within 1-2 business days. You will receive a tracking number via email once your order has shipped.

What is your return policy?

We accept returns within 30 days of purchase. Items must be in their original packaging, unused, and with all tags attached. Please visit our returns portal to generate a prepaid shipping label.

Which payment methods are accepted?

Beattys accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Afterpay.

How can I track my order status?

Once your order is processed, you will receive a confirmation email with a link to your tracking page. You can also log into your Beattys account and view 'Order History' for real-time updates.

Are the products on Beattys covered by a warranty?

Yes, all our products come with a standard 12-month manufacturer's warranty against defects. Some specific brands may offer extended coverage, which will be noted on the product page.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.